Last updated: April 15, 2026
Welcome to The New Vernon Truck Wash & Chrome Shop. By accessing our website, purchasing our products, or using our services, you agree to the following Terms of Service.
1. General Use
By using our website, you confirm that:
- You are at least the age of majority in your state or country
- You will not use our products for any unlawful purpose
- You will not violate any laws in your jurisdiction
We reserve the right to refuse service to anyone at any time for any reason.
2. Product Information & Accuracy
We make every effort to ensure product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur.
- Product images may vary slightly from actual items
- Colors, finishes, and glass variations (such as lenses) may differ due to manufacturing processes
- Product specifications and availability may change without notice
We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been placed, and to cancel or refuse any order affected by such errors.
3. Fitment & Compatibility (Important)
Customers are responsible for verifying that a product is compatible with their vehicle before purchasing.
While we provide fitment guidance when available:
- We do not guarantee compatibility in all cases
- Modifications may be required for installation
- Differences in model years, customizations, or aftermarket parts may affect fitment
If you are unsure, we recommend contacting us before purchasing.
4. Installation & Use Disclaimer
All products are sold for use at the customer’s discretion.
We do not provide installation services
Professional installation is recommended for many products
We are not responsible for:
- Improper installation
- Damage to vehicles, property, or persons
- Product failure caused by incorrect installation, misuse, or modification
Use of any product is at your own risk.
5. Limitation of Liability
To the fullest extent permitted by law:
The New Vernon Truck Wash & Chrome Shop shall not be liable for any:
- Direct or indirect damages
- Vehicle damage
- Loss of use
- Loss of profits
- Incidental or consequential damages
arising from the use or misuse of our products or services.
6. Orders & Pricing
We reserve the right to:
- Refuse or cancel any order
- Limit quantities purchased
- Correct pricing errors or inaccuracies
If an order is canceled due to an error, a full refund will be issued.
Prices are subject to change without notice.
7. Payments
All payments are processed at the time of purchase.
We accept major payment methods through our secure checkout system. Orders may be canceled if flagged for suspected fraud or unauthorized activity.
8. Shipping & Delivery
Shipping timelines, carrier selection, and delivery expectations are outlined in our Order & Shipping Policy.
Once an order has been shipped:
- Delivery is the responsibility of the carrier
- We are not responsible for delays, lost packages, or delivery issues beyond our control
9. Returns & Exchanges
All returns, exchanges, and refunds are governed by our Return & Exchange Policy.
We reserve the right to deny returns that do not meet our policy requirements.
10. International Orders
For international orders:
- Customers are responsible for all customs duties, import taxes, and fees
- All international sales are final
- We will assist with issues involving damaged or undelivered items where applicable
11. Services (Truck Wash & On-Site Services)
All service-related purchases, including truck washes:
- Are considered final once completed
- Must be inspected before leaving the property
Clean Guarantee
We stand behind our work. If you are not satisfied with your wash, please notify our staff before leaving the property, and we will make reasonable efforts to correct the issue at that time.
Once a vehicle has left the property, the service is considered accepted and completed.
12. Intellectual Property
All content on this website—including logos, images, text, and branding—is the property of The New Vernon Truck Wash & Chrome Shop and may not be used without permission.
13. Third-Party Sales Channels
Orders placed through third-party platforms (such as TikTok Shop, Amazon, Walmart, or eBay):
- Are subject to the policies of those platforms
- Must be handled through the marketplace where the purchase was made
- We cannot process returns, refunds, or disputes for marketplace orders outside of those platforms
14. Governing Law
These Terms of Service are governed by the laws of the State of California, United States.
15. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of our website constitutes acceptance of those changes.
16. Contact Information
Email: newvernontruckwash@gmail.com
Phone: (760) 256-0306